Uptime Alerts
Updated 2 July 2026
When monitoring detects a problem, BugShield sends alerts and our team starts fixing the issue right away on all plans.
This article explains how uptime alerts are delivered and highlights the most common causes behind downtime notifications.
Alert channels
- Email notifications to your account address
- In-app notifications on your dashboard
Common causes of downtime
- Hosting outages or server errors (5xx responses)
- Plugin or theme conflicts after updates
- DNS or SSL misconfiguration
- Maintenance mode left enabled
If your site is down and you need immediate help, request a fix or contact us via contact.