Managing Multiple Sites
One BugShield account can manage several WordPress sites. Each domain has a separate workspace. Your sign-in details and account settings apply across all your workspaces. If you have not registered a website yet, start with Adding Your First Site.
Add another site
- Open the workspace selector near the top of the dashboard sidebar.
- Choose Add site.
- Enter and verify the new site’s primary domain.
- Choose one-off support, Shield Light or Shield Pro for the new workspace.
- Complete the setup and continue to your new site dashboard.
Switch the active workspace
Open the workspace selector and choose a domain. This opens its workspace, where you can create fix requests, manage credentials, download backups and review monitoring alerts for that website.
Shared and site-specific information
- Your account: sign-in details, profile, security settings, general billing details and email preferences.
- Separate for each site: service plan, fix allowance, requests, chats, support conversation, Vault, plugin connection, monitoring, backups, notifications and Activity Logs.
Plans are per website
A Shield subscription protects one registered site. You can mix plans. For example, you could choose Shield Pro for a busy WooCommerce store and Shield Light for a quieter brochure site. See Understanding Maintenance Plans for a detailed comparison.
Removing a site
You can remove a site when at least one other site will remain in your account.
- Open the workspace selector near the top of the dashboard sidebar.
- Find the domain you want to remove and select the bin icon beside it.
- Review the stored access, fix request history and site-care records that will be deleted.
- If the site has an active maintenance plan, review the notice explaining that its subscription will end immediately without a refund for the current billing period.
- Select Remove permanently to confirm.
The workspace and its history cannot be recovered after removal. Download any backups and save any records you need before continuing.
Common questions
Frequently Asked Questions
Does one Shield plan cover all my sites?
No. Plans are per registered WordPress site because monitoring, backups and fix work are site-specific.
Can different sites use different plans?
Yes. Each workspace can use one-off support, Shield Light or Shield Pro independently.
Do developers see credentials for my other sites?
Vault items are tied to the site where you store them. Selecting one site does not make another site's credentials part of that workspace.
What should I check before removing a site?
Save any records or backups you need and review the deletion summary. The workspace cannot be recovered, and an active maintenance subscription ends immediately without a refund for the current billing period.