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BugShield Knowledge Base

Guides, walkthroughs, and answers for getting the most out of your account.

Domain Names

A domain name is the address people use to visit your website, such as example.com. Registering a domain gives you the right to use that address for a set period. Your website files and database are stored separately with a hosting provider.

How a domain reaches your website

  • Registrar: the company that manages the domain registration and renewal.
  • Nameservers: identify the service responsible for the domain’s DNS records.
  • DNS records: direct the website, email and other services to the correct destination.
  • Web host: stores and serves the website itself.

A domain can be registered with one company, use DNS from another and point to hosting somewhere else. Read DNS, Nameservers and Caching for a closer look at how those parts work together.

Keep the registration protected

  • Keep the registrant email address current so you receive renewal and security notices.
  • Enable automatic renewal where appropriate and keep the payment method up to date.
  • Use a unique password and two-factor authentication for the registrar account.
  • Keep account recovery information somewhere your organisation can access.

Before changing the domain

Record the current nameservers and DNS entries before making a change. Website, email, verification records and subdomains may all depend on the existing DNS configuration. If you only want to move the website, you may need to update a DNS record rather than transfer the domain.

Common questions

Frequently Asked Questions

Is a domain name the same as website hosting?

No. The domain is the website address, while hosting stores the website files and database. DNS connects the two.

What is the difference between a root domain and a subdomain?

A root domain is the main address, such as example.com. A subdomain adds a name before it, such as shop.example.com, and can point to a different service.

Will transferring my domain move my website too?

No. A domain transfer changes the registrar. Website hosting, files, databases and email remain with their existing providers unless you move them separately.

What happens if a domain expires?

The website and domain-based email may stop working. Renewal and recovery options depend on the registrar and how long the domain has been expired, so contact the registrar as soon as possible.

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