Subscription Billing

Shield Light and Shield Pro renew monthly for the site they cover. Your account has shared billing details, while each workspace shows its own subscription and plan state. See Managing Multiple Sites for how subscriptions stay attached to individual workspaces.

View billing information

Open Settings > Billing to review the active site’s plan, saved payment method and billing information. The Invoices area keeps downloadable records of charges associated with your account.

Update the payment method

You can update your saved card in Settings > Billing. The new card will be used for future subscription payments.

Upgrade or downgrade

• Upgrade to Shield Pro: the change can apply immediately, giving the site Pro benefits straight away.
• Downgrade from Shield Pro to Shield Light: the downgrade is scheduled for the next billing date, and Pro benefits continue until then.

Failed or overdue payments

If a renewal fails, the site can become past due. BugShield shows a payment prompt and may pause protected actions such as new fix work, downloads, restores and manual backups until payment is recovered. Update the card or retry the outstanding payment from the prompt.

Cancel a plan

You can cancel the maintenance plan from Settings > Billing. Your plan benefits continue until the end of the current paid billing period, and there is no cancellation fee. Before the plan ends, download any backups or records you want to keep.