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BugShield Knowledge Base

Guides, walkthroughs, and answers for getting the most out of your account.

Subscription Billing

Updated 2 July 2026

Maintenance subscriptions renew automatically each month. You can view invoices and manage payment methods from your account billing section.

This article explains how subscription billing works, including renewals, cancellations, failed payments, and plan changes.

Cancellation

Cancel any time from your account. Cancellation takes effect at the end of the current billing period. You keep plan benefits until then.

Failed payments

If a payment fails, we will notify you and retry. Services may be suspended after a reasonable grace period if payment is not resolved.

Upgrading or downgrading

Switch between Shield Light and Shield Pro from your site settings. Changes typically apply from your next billing cycle.