New 24/7 monitoring and daily cloud backups now included in every Shield Pro plan.

Help Centre

BugShield Knowledge Base

Guides, walkthroughs, and answers for getting the most out of your account.

Understanding Maintenance Plans

BugShield maintenance plans combine ongoing site visibility, off-site backups and developer help in one site workspace. Each maintenance plan covers one WordPress website and renews monthly.

What both plans include

Shield Light: £99 per month

  • Two included eligible bug fixes per billing month.
  • Automatic weekly backups with 100GB of storage.
  • Standard subscriber response, normally within 24 hours.

Light suits a mostly stable site that still needs full monitoring, recovery points and occasional developer work.

Shield Pro: £199 per month

  • Unlimited eligible bug fixes for the subscribed site, subject to fair use.
  • Automatic daily backups, on-demand backups and 200GB of storage.
  • Malware prevention and removal.
  • Priority response within one hour during support hours, with best-effort response outside them.

Pro suits active, revenue-critical or frequently changing sites where waiting or rationing fixes creates greater risk.

The plugin is part of maintenance

Both plans require the BugShield WordPress plugin for internal monitoring and backups. Follow Connecting the BugShield WordPress Plugin after subscribing so the plan can begin collecting site data.

Features and prices can change. Use the pricing comparison as the current purchase reference.

Common questions

Frequently Asked Questions

Do unused Shield Light fixes roll over?

No. The two included fixes reset each billing month.

Does Shield Pro unlimited mean unlimited development?

No. It covers legitimate eligible bug fixes for the subscribed site under fair-use terms, not unrelated projects or an unlimited development retainer.

Can one plan cover several sites?

No. Each maintenance subscription covers one registered WordPress site.

Can I change plans later?

Yes. Upgrades can apply immediately; a downgrade is scheduled for the next billing date so current benefits continue through the paid period.

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