Understanding Maintenance Plans

BugShield maintenance plans combine ongoing site visibility, off-site backups and developer help in one site workspace. Each maintenance plan covers one WordPress website and renews monthly.

What both plans include

• The full monitoring suite, including uptime, performance, security, plugin health, SSL, domain and technical SEO signals.
• Off-site full-site backups with a 28-day retention window.
• Password Vault, activity history and subscriber support.
• Developer chat and board tracking for fix requests.
• Cancellation at any time, with access continuing to the end of the paid period.

Shield Light: £99 per month

• Two included eligible bug fixes per billing month.
• Automatic weekly backups with 100GB of storage.
• Guaranteed human response within 60 minutes, 24/7.

Light suits a mostly stable site that still needs full monitoring, recovery points and occasional developer work.

Shield Pro: £199 per month

• Unlimited eligible bug fixes for the subscribed site, subject to fair use.
• Automatic daily backups, on-demand backups and 200GB of storage.
• Malware prevention and removal.
• Priority handling, with the same guaranteed human response within 60 minutes, 24/7, available to every customer.

Pro suits active, revenue-critical or frequently changing sites where waiting or rationing fixes creates greater risk.

The plugin is part of maintenance

Both plans require the BugShield WordPress plugin for internal monitoring and backups. Follow Connecting the BugShield WordPress Plugin after subscribing so the plan can begin collecting site data.

Features and prices can change. Use the pricing comparison as the current purchase reference.

If you are still choosing a provider, our WordPress maintenance services and support comparison explains how fix allowances, support minutes, hosting and recovery differ across six services.