One agency workspace
Manage every client site, request, and activity record from one account.
New 24/7 monitoring and daily cloud backups now included in every Shield Pro plan.
WordPress Maintenance for Agencies
Scale WordPress maintenance across every client site from one agency workspace. Choose a plan per site, store credentials securely, and unlock lower rates as your portfolio grows.
One workspace · A plan for every client · Better rates as you grow
Apply for agency accessA Scalable Answer
Manage every client domain from one workspace with per-site monitoring, backups, secure credentials, and tracked developer fixes.
Choose Shield Light or Shield Pro for each site, then unlock lower agency rates as your number of active subscriptions grows.
Manage every client site, request, and activity record from one account.
Choose Shield Light or Shield Pro independently for each WordPress site.
Move through Bronze, Silver, Gold, and Platinum rates as subscriptions grow.
Submit fixes, follow progress, and talk directly with the developer doing the work.
Download approved BugShield marketing assets and brand packs from your agency workspace.
How It Works
Register at the agency portal. Once approved, your workspace unlocks multi-site tools and volume pricing.
Register each domain, store Vault credentials, and choose Shield Light or Shield Pro per site.
Active subscribed sites move you through Bronze to Platinum with lower plan and one-off fix rates.
Volume Pricing
The Agency dashboard shows your current tier, progress towards the next milestone, and every rate in the volume ladder.
Agency pricing in action
Add 11 more active subscribed sites to unlock Gold pricing.
Current tier
Silver
Subscribed sites
14
Next milestone
25 · Gold
Volume ladder
Plan and one-off fix rates decrease as your subscribed portfolio grows.
0–9 subscribed sites
£99
£89
£199
£179
£49.99
£35
£99.99
£69.99
10–24 subscribed sites
£99
£84
£199
£169
£49.99
£32
£99.99
£64.99
25–49 subscribed sites
£99
£79
£199
£159
£49.99
£30
£99.99
£59.99
50+ subscribed sites
£99
£74
£199
£149
£49.99
£27
£99.99
£54.99
Monthly prices are per subscribed site. One-off fixes use the same tier rates when billed outside a plan allowance.
Choose Per Client
Choose the right care level per client. Agency volume pricing applies on top. See plan detail pages for full feature lists.
Shield Light
Ongoing care with two included fixes monthly, ideal for stable brochure sites.
Shield Pro
Unlimited fixes, daily backups, and malware protection for high-stakes clients.
WordPress maintenance for agencies should create predictable recurring revenue without creating an equally predictable operational burden. BugShield lets you offer monitoring, backups, security checks, and developer fixes with agency pricing that improves as your subscribed portfolio grows.
Keep ownership of the client relationship while managing delivery from one organised workspace.
Hiring a dedicated developer adds salary, management, and capacity risk before you know how quickly your maintenance portfolio will grow. BugShield gives agencies developer capacity on demand, with rates that decrease through Silver, Gold, and Platinum tiers.
Your team keeps client strategy and communication while BugShield supports the maintenance and break-fix workflow.
Apply for an agency account, wait for approval, then add client sites and choose Shield Light or Shield Pro for each one. Submit fix requests using credentials stored securely in the per-site Vault.
As your subscribed portfolio grows, improved volume tiers unlock automatically. Contact us if you manage a large portfolio and want help choosing the right plan mix.
WordPress maintenance for agencies creates a dependable service line around work clients already need: backups, monitoring, security checks, updates, and access to developer support. Package the service within your own retainers while BugShield handles delivery behind the scenes.
Volume pricing improves margins as your subscribed portfolio grows, helping you scale recurring revenue without adding a full-time maintenance team.
Keep every domain, Vault item, fix request, monitoring alert, and activity record separated by client but accessible to your agency team in one workspace. This makes it easier to track work without relying on spreadsheets or disconnected tools.
Choose Shield Light or Shield Pro per site, so each client receives the right level of WordPress maintenance rather than a one-size-fits-all package.
Your agency remains the client's point of contact while BugShield supplies the operational support behind your maintenance service. Submit requests on clients' behalf, follow progress, and share updates in your own voice.
Web design, SEO, and marketing agencies can add WordPress maintenance without diverting their team from higher-value client work.
Agency access
Ready to manage client maintenance in one place?
Evidence of the work
Useful maintenance leaves a record. We look at the site before work, record what changed, and check the result so updates, backups, monitoring, and fixes remain understandable.
Review WordPress, plugin and PHP versions, current alerts, backup status, and any known faults before planned work begins.
Log updates, monitoring events, backup activity, credential use, and developer work against the relevant site.
Verify the public site and important journeys, confirm monitoring and backups remain active, and investigate unexpected behaviour rather than recording only that an update ran.
FAQ
BugShield combines monitoring, cloud backups, secure credential storage, developer chat, activity history, and included fixes in one agency workspace. You choose Shield Light or Shield Pro for each client site.
Agency pricing starts at £89 per month for Shield Light and £179 for Shield Pro at Bronze tier. Rates decrease as your active subscribed portfolio grows, reaching £74 and £149 at Platinum tier.
Your agency remains the client's point of contact. Send maintenance and fix requests to BugShield on their behalf, then keep your client updated.
Yes. Approved agencies can download BugShield marketing assets and brand packs from the agency library for use when presenting and promoting their maintenance service.
Yes. You can package the maintenance service within your own client retainers while BugShield provides the workspace, monitoring, backups, secure Vault, and developer capacity behind it.
Register each client site separately, switch between domains in your dashboard, and track fixes per site on the kanban board.
Yes. Choose the right plan per site based on risk. High-revenue shops may need Shield Pro while brochure sites use Shield Light.
Yes. Agency team members chat directly with the assigned developer per fix request. Credentials stay in the encrypted Vault per site.
Your tier is based on how many client sites have an active Shield Light or Shield Pro subscription. Bronze covers 0-9 sites, Silver 10-24, Gold 25-49, and Platinum 50+.
As you add or remove active subscribed sites, your tier updates and plan plus one-off fix rates adjust to that tier automatically.
Yes. Standard and premium one-off fixes are discounted by tier alongside monthly Shield Light and Shield Pro rates.
Yes. New agency accounts are reviewed before becoming operational. Once approved you can add client sites and start subscriptions.
Apply for agency access, add client sites, and manage maintenance from one workspace as your portfolio grows.
Apply for agency access