Tell us what's broken, get matched with a real WordPress developer, and chat with them until it's fixed. Or let us handle everything with a maintenance plan that covers backups, monitoring, and unlimited bug fixes
Trusted by 1,200+ WordPress owners
99.98% Uptime
Last 30 days
Checkout bug fixed
by Neil M. in 47 min
Passwords locked away
Bank-level security
bugshield-agent
scanningFix Requests
Payments fails at checkout
Completed · WooCommerce
Slider broken on mobile
In Progress · Theme
Blog page shows an error
Requested · Error page
+ New Fix Request
Just some of the tools we work with every day
The Numbers
0
Bugs fixed to date
From broken checkouts and white screens to layout glitches and hacked pages.
Under 0
Average first reply
A real developer, not a bot. One-off requests typically hear back in under two hours; Shield Pro customers get priority response within the hour.
0
Uptime across our sites
We check every monitored site around the clock, continuously and without pause.
0
Sites under protection
From one-person blogs to busy online shops taking orders every minute.
The Platform
BugShield brings everything together in one place: bug fixes, passwords, monitoring, backups, and a developer who actually answers.
Tell us what's broken, pay the fee, and a trusted WordPress developer picks it up. Follow the progress on a simple board from Requested to Completed.
Learn moreA safe place for your WordPress login, hosting details, and any other passwords. Locked away with bank-level security, and every use is recorded so you can see exactly who looked and when.
Learn moreNo ticket queues and no middlemen. Message the developer working on your fix in real time, share screenshots, and approve the result.
Learn moreWe keep an eye on your site day and night: is it online, is it fast, is it secure, are your plugins healthy. If anything looks wrong, we fix it before your visitors ever notice.
Learn moreAutomated daily or weekly snapshots stored off-site. Restore or download full archives, files only, or database dumps in a couple of clicks.
Learn moreLook after more than one website? Switch between them instantly. Every fix, password, and plan stays neatly tied to its own site.
Learn moreProduct Tour
yoursite.co.uk / Fix Requests
+ Add RequestRequested
Blog page error
Error page · 2h ago
In Progress
Mobile slider broken
Theme · Neil M.
Contact form spam
Plugin · James K.
Completed
Checkout payment hook
Fixed in 47 min
How It Works
Create your account and add your website in under five minutes. Pop your passwords in the Vault once, safely.
Describe what broke in plain English. We match your request with a trusted WordPress developer immediately, day or night.
Chat with your developer, follow the progress, and approve the result. Most problems are fixed the same day, and we keep watching afterwards.
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£49.99
This is the price for your selected issue. You pay this when you submit your fix request. No hidden fees.
Fixes adding up?
If your site needs regular attention, a maintenance subscription is often better value than paying per fix, with included fixes, daily backups, and 24/7 monitoring in one monthly fee.
Plans
Start with a one-off fix, or subscribe to a plan and stop worrying about your site altogether.
Pay as you go
A single fix when something breaks. No subscription needed.
From £49
Unlimited fixes
Unlimited bug fixes, malware prevention, and security scans.
£199/mo
Site maintenance
Monitoring, weekly backups, and two included fixes per month.
£99/mo
Testimonials
"Our checkout died on Black Friday at 6am. BugShield had a developer on it within the hour and we were taking orders again before nine. Worth every penny of the Pro plan."
Emma Fletcher
Owner, Fletcher Home Goods
"My site went down on Mother's Day weekend, my busiest days of the year. Fixed within the hour. Lifesavers."
Priya Shah
Owner, Bloom & Stem Florist
"Our site got hacked and filled with spam links. I was in a complete panic. BugShield cleaned everything out, got us off Google's warning list, and set up protection so it can't happen again. They explained every step in plain English, which meant a lot to someone like me."
Greg Patterson
Manager, Oakfield Community Trust
"We manage eleven client sites and the multi-site workspace has replaced three tools. Passwords in the Vault, fixes on the board, and one invoice at the end of the month."
Nadia Morris
Director, Bright Pixel Digital
"Brilliant. Booking form broke on a Friday night, fixed by Saturday morning."
Sofia Marchetti
Owner, Trattoria Marchetti
"I am not technical at all. Being able to just message the actual developer instead of raising a ticket and waiting days is the reason I have stayed for two years."
David Boateng
Founder, Boateng Coaching
"A theme update wiped out my whole photo gallery the night before a client viewing. BugShield restored it from a backup and fixed the clash by morning. I did not lose a single image."
Mark Whitfield
Photographer, Whitfield Studios
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