Maintenance Plans

Ongoing WordPress care from real developers

Stop fighting plugin updates, broken forms, and mystery downtime. Shield Light and Shield Pro give your site monitoring, backups, included fixes, and a direct line to the BugShield team for one flat monthly fee per site.

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Choose Your Plan

Two plans, one goal: a site that just works

Each WordPress site needs its own subscription. Mix Shield Light and Shield Pro across your portfolio from a single account.

Shield Light

£99 per month, per site

Monitoring, weekly backups, and two included fixes per month for sites that need ongoing care without unlimited developer time.

2 bug fixes per month
Weekly cloud backups (100GB)
Full monitoring suite and SEO audits
File integrity checks
Response within 24 hours
Activity log and subscriber support chat

Learn about Shield Light

Shield Light vs Shield Pro

Both plans include monitoring, backups, an activity log, and subscriber support. Pro is built for sites that need faster response and unlimited fixes.

Feature	Shield Light	Shield Pro
Monthly price (per site)	£99	£199
Bug fixes	2 per month	Unlimited
Backup schedule	Weekly	Daily + on-demand
Backup storage	100GB	200GB
Retention	28 days	28 days
Response time	Within 24 hours	Response within 1 hour
24/7 monitoring
SEO audits
File integrity checks
Malware prevention
Malware removal
Activity log
Subscriber support chat		Priority
WordPress plugin required

Monitoring

24/7 monitoring on every maintenance plan

Both Shield Light and Shield Pro include the full BugShield monitoring suite. We watch uptime, response time, SSL expiry, plugin health, file integrity, and technical SEO from one dashboard. Alerts land in your account and activity log the moment something needs attention.

Uptime checks every minute with instant alerts if your site goes down.
SEO audits to catch broken links, missing titles, and search issues early.
File integrity monitoring flags unexpected changes to core files.

Explore monitoring features

Uptime

Checked every 60 seconds

Core Web Vitals

Response time tracked over time

Plugin health

Outdated and risky plugins flagged

SEO audits

Technical search health checks

Backup library

yoursite.co.uk

Full site backup

Today, 02:00 GMT

2.4 GB

Full site backup

Yesterday, 02:00 GMT

2.4 GB

On-demand backup

Before plugin update

2.3 GB

Backups

Automatic cloud backups, stored off-site

Shield Light runs weekly full-site backups with 100GB of storage. Shield Pro backs up daily, lets you trigger on-demand copies before big changes, and includes 200GB of storage. Every backup covers your files, theme, plugins, uploads, and database.

Off-site storage so a hosting failure does not take your backups with it.
Restore support from the BugShield team when you need to roll back.

Learn about cloud backups

Bug Fixes

Real developers fixing real WordPress problems

Maintenance plans include bug fixes handled by the BugShield developer team. Submit a request from your dashboard, share what is broken, and we assign a developer to investigate, fix, and confirm the issue is resolved.

Shield Light

2 fixes per month

Ideal for sites that mostly work but need occasional help with plugin conflicts, broken forms, layout glitches, or update issues. Unused fixes do not roll over.

Shield Pro

Unlimited fixes

No counting requests or worrying about overages. Submit as many fixes as your site needs, with priority handling and a response within 1 hour during business hours (9am to 5pm GMT).

Security

Stay ahead of threats before they spread

Both plans include file integrity checks and security monitoring through the BugShield plugin. Shield Light focuses on detection and alerting with no active malware prevention. Shield Pro adds active malware prevention and removal, so infections get caught early and cleaned up by our team.

Shield Light: file integrity checks and security scans with alerts.
Shield Pro: active malware prevention, detection, and removal included.

Read about our security approach

File integrity monitoring

Unexpected changes to core files flagged in your dashboard.

Security scan alerts

Suspicious files and vulnerabilities logged in your activity history.

Malware prevention (Pro only)

Active protection and removal handled by the BugShield team.

Weekly backup completed

yoursite.co.uk · 2.4 GB · Logged 6 hours ago

Uptime check passed

Response time 1.8s · Logged 12 minutes ago

Bug fix completed

Contact form restored · Developer assigned yesterday

Activity Log

A complete history of everything we do

Every backup, monitoring check, security scan, plugin update, and bug fix is recorded in your site activity log. See what happened, when it happened, and who was involved. Both Shield Light and Shield Pro include full activity logging.

Support

A direct line to the BugShield team

Every maintenance subscriber gets access to support chat for general questions, access coordination, and plan help. Support chat does not use your monthly fix allowance. Shield Pro subscribers get a priority support channel with faster replies.

Shield Light: subscriber support chat with response on fixes within 24 hours.
Shield Pro: priority support with response within 1 hour.
Chat is separate from fixes. Questions about your plan never eat into your allowance.

Neil M. · BugShield Team

A small plugin connects your site to BugShield

Maintenance plans require the BugShield WordPress plugin on each subscribed site. It connects securely to our platform so we can run monitoring checks, collect backup data, track plugin health, and run security scans. One-off fixes do not require the plugin, but monitoring and backups do.

Install the plugin

Download from your BugShield dashboard and activate it on your WordPress site.

Connect your site

Link the plugin to your BugShield account with a secure connection key.

Monitoring starts

Backups and health checks begin automatically once the connection is verified.

How It Works

From sign-up to protected site in four steps

Getting started takes minutes. Your site is monitored and backed up while you focus on running your business.

Create your account

Install the plugin

Connect the BugShield WordPress plugin so we can monitor, back up, and secure your site.

We watch your site

Monitoring, backups, and security scans run on schedule. Alerts and results appear in your dashboard.

Submit fixes when needed

Something breaks? Open a fix request and a developer gets to work. Use chat for everything else.

FAQ

Maintenance plan questions

Common questions about Shield Light, Shield Pro, and how subscriptions work.

Need more answers? Browse all FAQs or contact our team.

Start caring for your WordPress site today

Create a free account, add your site, and subscribe to Shield Light or Shield Pro. Cancel any time. Mix plans across multiple sites from one dashboard.

Create your free account