WordPress care plan
£99 per site / month
Shield Light is a WordPress care plan with 24/7 monitoring, weekly off-site backups, two included bug fixes, and direct developer support for one site.
What a care plan means
A WordPress care plan gives your site continuous monitoring, reliable backups, and direct access to developer help when something goes wrong. Shield Light also includes two developer fixes and a complete activity history for one WordPress site.
Uptime, response time, SSL, plugin health, and file integrity checks run throughout the day. Alerts appear in your dashboard when something needs attention.
Full WordPress backups are stored away from your live server, giving your site a recent recovery point when an update or edit causes trouble.
Use your included fixes for problems such as broken forms, plugin conflicts, display errors, or WordPress dashboard issues.
Ask about your care plan, site connection, or access in subscriber chat while your fix conversations remain organised in the same workspace.
Included every month
Shield Light is £99 per site each month, with clear inclusions and the flexibility to cancel from your billing settings at any time.
Developer help for the occasional problems that interrupt an otherwise stable site.
Full site copies stored off-site. Learn about cloud backups
Uptime, security signals, plugin health, and more. Learn about monitoring
Track LCP, INP, and CLS so performance issues show up before rankings slip.
Every backup, update, vault access, and scan recorded in your site history.
A direct line to the BugShield team for plan questions and coordination.
Care plan value
Two one-off WordPress fixes total £99.98. The Shield Light WordPress care plan is £99 and also keeps monitoring, weekly backups, subscriber support, and activity logging running for the whole month.
Compare one-off supportCompare the monthly value
Bought separately
Two one-off fixes
£49.99 each
£99.98
Shield Light
Two fixes included
Every month
£99
Care running all month
24/7 monitoring, weekly off-site backups, subscriber support, and a full activity history.
A good fit for Shield Light
Proactive oversight
You want uptime, SSL, performance, and plugin health checked throughout the day.
Occasional fixes
Two included developer fixes comfortably cover the problems you usually encounter.
Weekly protection
A weekly off-site backup gives your stable site a dependable recovery point.
One clear workspace
You want monitoring, access, conversations, and activity history kept together.
Who it is for
Shield Light suits business websites that are generally stable but still need dependable oversight. Your WordPress care plan keeps protection active and includes developer help for the occasional issue.
Business blogs and brochure sites that need continuous checks and occasional developer help.
Lead-generation and marketing sites where reliable forms, backups, and uptime protect new enquiries.
Owners managing several domains who want an individual care plan and activity history for each site.
Care between fixes
The value of a WordPress care plan is not limited to the months when you submit a fix. Shield Light keeps useful checks, recovery points, and site records running continuously, giving you a clearer picture of what changed before a problem appeared.
A WordPress care plan keeps checking when you are busy elsewhere. Uptime failures, SSL warnings, slower response times, file changes, and plugin-health signals are recorded in your dashboard so you can act with useful context.
Shield Light creates a full off-site backup every week. Keeping that copy away from the live hosting account means a hosting fault or broken site does not remove the recovery point you may need.
When you use an included fix, the request, secure access, conversation, and completed work stay attached to the same site workspace. There is no need to rebuild the history whenever a new problem appears.
With one-off support, the investigation starts once a problem appears. A WordPress care plan provides useful context from the days and weeks before it happened, including monitoring results, backup history, file changes, plugin health, and previous work.
You still decide when to use an included fix, while BugShield keeps the site information your developer may need organised in one place.
Each Shield Light subscription belongs to one domain. Its backups, monitoring results, Password Vault, fixes, and activity history remain separate, even when you manage several websites from the same BugShield account.
That structure lets you choose the right level of WordPress care for every site without mixing credentials, conversations, or records between them.
How it works
Connect the site once, then use the dashboard whenever you want to check its status, manage secure access, or ask a developer to resolve a problem.
Add your domain, start Shield Light, and install the small WordPress plugin. Monitoring and weekly backups then begin automatically.
Monitoring runs automatically in the background. You see results in the dashboard and get notified when something looks off.
Use your two included fixes whenever something breaks. Follow progress and speak directly with your developer from the same site workspace.
Compare care plans
Both plans include monitoring, backups, an activity log, and subscriber support. Pro adds unlimited fixes, daily backups, malware prevention, and priority handling.
| Compare | Shield Light | Shield Pro |
|---|---|---|
| Pricing | ||
| Price | £99 / month | £199 / month |
| Billed | Per site / month | Per site / month |
| Website care | ||
| Managed core, theme and plugin updates | Included | Included |
| Update timing | Discuss your site and schedule with us | Discuss your site and schedule with us |
| Checks after updates | Affected pages, forms or checkout | Affected pages, forms or checkout |
| Recovery if an update fails | Rollback or repair under your fix allowance | Rollback or repair under your fix allowance |
| Content edits and new features | Scope confirmed separately | Scope confirmed separately |
| Existing hosting | Access and compatibility checked before setup | Access and compatibility checked before setup |
| Fixes & support | ||
| Bug fixes | 2 per month | Unlimited |
| Extra fixes | At one-off rates | Included |
| Guaranteed human response | Within 60 minutes, 24/7 | Within 60 minutes, 24/7 |
| Developer chat during fixes | ||
| Subscriber support chat | Priority | |
| Kanban fix tracking | ||
| Confirmed quote before you pay | ||
| Full refund if we cannot fix | ||
| Backups | ||
| Cloud backups | Weekly | Daily + on-demand |
| Backup storage | 100GB | 200GB |
| Retention | 28 days | 28 days |
| Off-site full-site backups | ||
| Restore support | ||
| Monitoring | ||
| 24/7 monitoring | ||
| Uptime checks (every 5 minutes) | ||
| Response time tracking | ||
| Core Web Vitals checks | ||
| Performance trends | ||
| Security scans (detect & alert) | ||
| File integrity checks | ||
| Plugin health monitoring | ||
| SSL & domain alerts | ||
| SEO audits | ||
| Debug log analysis | ||
| In-app + email alerts | ||
| Security | ||
| Malware prevention | ||
| Malware removal | ||
| Account & workspace | ||
| Password Vault | ||
| Multi-site workspace | ||
| Fix / chat history | ||
| Full activity log | ||
| Cancel anytime | ||
| WordPress plugin required | ||
Want the full matrix including one-off tasks? See pricing or all maintenance plans.
Testimonials
Reviews from owners who use a WordPress care plan for monitoring, backups, and occasional fixes.
"I’ve been using BugShield to help look after my WordPress site and have been really happy with the service so far. The developer assigned to my site was Neil. Communication has been great, everything has been explained clearly and any issues have been sorted quickly without any hassle. It’s reassuring knowing there’s someone there to help if something goes wrong rather than having to find a developer every time there’s an issue. Really happy with the service and would definitely recommend BugShield to anyone running a WordPress site."
John Fitzpatrick
smartuk.net"Plugin updates used to make me nervous. BugShield handles them as part of my WordPress maintenance plan and sends a quick note when everything looks good. One less thing to worry about."
Claire Dunmore
Owner, The Rolling Pin Bakery
"BugShield's monitoring flagged that our enquiry form had stopped sending emails. They fixed it the same day, and I now get an alert the moment something stops working."
Tom Ellery
Ellery Garden Design
"We use BugShield for WordPress maintenance across eleven client sites, and the multi-site workspace has replaced three tools. Passwords in the Vault, fixes on the board, and one invoice at the end of the month."
Nadia Morris
Director, Bright Pixel Digital
FAQ
Answers about Shield Light pricing, monitoring, backups, included fixes, and managing your care plan.
A WordPress care plan is a monthly service that keeps monitoring, backups, support, and website records organised around one site. Shield Light also includes two WordPress bug fixes each month, handled by a BugShield developer.
Shield Light includes two bug fixes each month, weekly off-site backups, 24/7 monitoring, Core Web Vitals checks, plugin-health and file-integrity checks, a complete activity log, subscriber support, and a secure Password Vault.
Shield Light costs £99 per WordPress site each month. The price includes monitoring, weekly backups, two developer fixes, subscriber support, and the site workspace. You can review the plan price before subscribing and cancel from your billing settings.
Yes. Shield Light is designed for generally stable business, brochure, blog, lead-generation, and marketing sites that benefit from continuous monitoring, weekly backups, and occasional developer fixes.
Yes. Shield Light includes two WordPress bug fixes per billing month. You can use them for issues such as broken forms, plugin conflicts, display problems, login errors, or WordPress dashboard faults.
You can purchase another one-off fix at the standard rate or move the site to Shield Pro for unlimited WordPress bug fixes. The available options and price are shown before you approve anything.
Your two included fixes refresh at the start of each billing month. This keeps Shield Light focused on providing current monthly care alongside monitoring, backups, and subscriber support.
Yes. Monitoring runs around the clock and covers signals including uptime, response time, SSL, plugin health, file integrity, and Core Web Vitals. A full off-site WordPress backup is created every week.
Yes. The BugShield plugin securely connects the site to your account so Shield Light can collect inside-the-site monitoring signals, create backups, and maintain an accurate activity history.
Yes. You can cancel Shield Light from your billing settings at any time. The WordPress care plan remains active until the end of the period you have already paid for.
Need more answers? Browse all FAQs or contact our team.
Get monitoring, weekly backups, two included fixes, and direct developer support for £99 per site each month.
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