New 24/7 monitoring and daily cloud backups now included in every Shield Pro plan.

Uptime Monitoring

A WordPress uptime monitoring service that helps you respond.

Check whether your site is available around the clock and give outages a clear route from alert to diagnosis, repair, and recovery.

from £99/month

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What to look for

Why basic uptime pings are not enough

  1. 01

    You learn the site is down from a customer tweet, not your tools.

  2. 02

    Free monitors alert but offer no path to resolution.

  3. 03

    Checkout fails while the homepage still returns 200 OK.

  4. 04

    SSL expiry takes the site offline over a weekend.

  5. 05

    Developer is unreachable when the alert fires at night.

How we help

BugShield WordPress uptime monitoring service

Our WordPress uptime monitoring service is included with Shield maintenance plans and tuned for WordPress sites plus activity logging. When downtime or critical errors appear, you submit a fix request and included developer time applies on your plan.

Shield Light is £99/month with two fixes. Shield Pro at £199/month adds unlimited fixes, priority response, daily backups, and malware prevention for sites that cannot afford repeat outages.

Pricing
Clear before work begins
Support
Direct developer chat
Access
Encrypted Password Vault
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How It Works

How WordPress uptime monitoring works

1

Add your site

Register your domain on BugShield and complete Vault credentials for faster fixes.

2

Monitoring and alerts activate

We watch uptime and key health signals, notifying you when something fails.

3

Request a fix from the dashboard

Developers investigate outages and restore service under your plan inclusions.

Choose Your Plan

Two plans, one goal: a site that just works

Each WordPress site needs its own subscription. Mix Shield Light and Shield Pro across your portfolio from a single account.

Shield Light

£99 per month, per site

Monitoring, weekly backups, and two included fixes per month for sites that need ongoing care without unlimited developer time.

  • 2 bug fixes per month
  • Weekly cloud backups (100GB)
  • Full monitoring suite and SEO audits
  • File integrity checks
  • Response within 24 hours
  • Activity log and subscriber support chat
Learn about Shield Light
Most Popular

Shield Pro

£199 per month, per site

Everything in Shield Light, plus unlimited bug fixes, malware prevention, daily backups, and priority response.

  • Unlimited bug fixes
  • Daily backups plus on-demand runs (200GB)
  • Malware prevention and removal
  • Response within 1 hour
  • Priority support channel
  • Everything in Shield Light
Learn about Shield Pro

Why WordPress uptime monitoring matters

A WordPress uptime monitoring service tells you when your site goes offline, often before customers complain. Downtime costs revenue, damages SEO, and erodes trust.

Without monitoring, you may not know your site is down until hours later when you check analytics or receive an angry email.

  • HTTP availability checks from external locations
  • SSL certificate expiry alerts
  • Response time and performance degradation warnings
  • Content verification on critical pages
  • Alert delivery via email or dashboard

Uptime monitoring with human response

Automated monitoring alone only tells you there is a problem. BugShield maintenance pairs monitoring with included developer fixes so downtime is resolved, not just reported.

Shield Pro includes priority response within one hour when monitoring detects an issue.

BugShield uptime monitoring

Full monitoring is included in Shield Light (£99/month) and Shield Pro (£199/month) per site. Pair uptime checks with backups and included fixes for complete cover.

Start with a one-off fix from £49.99 if you need immediate help, then upgrade to maintenance for ongoing monitoring.

Choose checks that reflect real availability

A homepage response is useful, but shops and service sites may also need checks for login, forms, checkout, or another critical page.

Confirm the alert before changing the site

We compare locations, response codes, hosting status, and recent changes so a network or firewall issue is not mistaken for a WordPress crash.

Measure recovery as well as downtime

The timeline should show when the fault began, when it was detected, how it was handled, and when the affected journey worked again.

Evidence of the work

How BugShield verifies the result.

Useful maintenance leaves a record. We look at the site before work, record what changed, and check the result so updates, backups, monitoring, and fixes remain understandable.

  1. 01

    Record the starting state

    Review WordPress, plugin and PHP versions, current alerts, backup status, and any known faults before planned work begins.

  2. 02

    Keep a visible change history

    Log updates, monitoring events, backup activity, credential use, and developer work against the relevant site.

  3. 03

    Check the site after maintenance

    Verify the public site and important journeys, confirm monitoring and backups remain active, and investigate unexpected behaviour rather than recording only that an update ran.

FAQ

WordPress uptime monitoring service FAQs

How fast are downtime alerts?

Monitoring runs on schedule with prompt notifications. Fix response depends on your plan and request priority.

Can I monitor multiple WordPress sites?

Yes. Each site needs its own plan, managed from one BugShield account.

Does uptime monitoring include performance metrics?

Activity logging and monitoring cover health signals. Speed optimisation is available via fix requests.

What does WordPress uptime monitoring check?

Whether your site responds to HTTP requests, response time, SSL certificate validity, and sometimes key page content. Alerts fire when checks fail.

How quickly will I know if my site goes down?

Shield plans include monitoring with alerts. Shield Pro subscribers get priority response within one hour when issues are detected.

Is uptime monitoring different from security monitoring?

Uptime checks availability and performance. Security monitoring checks for malware and unauthorised changes. Both are included in BugShield maintenance plans.

Can uptime monitoring detect slow sites?

Yes. Performance monitoring and Core Web Vitals checks flag degradation before complete failure.

Can uptime monitoring detect a broken checkout?

A basic page check may not. Important stores need journey or application checks alongside availability monitoring to catch partial failures.

What can cause a false downtime alert?

Temporary network routes, bot protection, rate limits, maintenance, or a blocked monitoring location can produce an alert even when some visitors still have access.

What should happen after an uptime alert?

Confirm the outage from another route, check hosting and recent changes, assess visitor impact, and begin the appropriate server or WordPress investigation.

More in compare wordpress maintenance plans

Helpful guides

Ready to fix your WordPress site?

Confirmed pricing, a BugShield developer, and secure credential sharing. No subscription required.

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