Changing Your Password
Each WordPress user has their own password. Use a long, unique password stored in a password manager, and do not reuse the password for hosting, email or your BugShield account.
Change your signed-in account password
- Open Users > Profile in WordPress admin.
- Find Account Management and select Set New Password.
- Use the generated strong password or enter another strong, unique password.
- Select Update Profile to save it.
If you cannot sign in
- Use Lost your password? on the WordPress login page and follow the email link.
- Check spam or quarantine folders if the reset email does not arrive.
- Ask another authorised administrator or the hosting provider to help restore access.
- Use a technical recovery method such as WP-CLI only when normal account recovery is unavailable.
After changing the password
Update the matching item in the BugShield Password Vault if that login is stored there. If the change was prompted by unfamiliar activity, review WordPress users, hosting access and recent site changes, then follow Fixing a Hacked Site if compromise is suspected.
Common questions
Frequently Asked Questions
Does changing my WordPress password change my hosting password?
No. WordPress, hosting, email and BugShield are separate accounts unless a provider has explicitly connected them.
Why did the password reset email not arrive?
It may be delayed, filtered as spam or the account may use another email address. Delivery problems on the website can also prevent the message from being sent.
Can another administrator change my password?
An authorised WordPress administrator can set a new password for another user from the Users area. They cannot view the existing password.
Should I update the Password Vault after changing it?
Yes, when that WordPress login is stored in the Vault. Keeping it current prevents access delays when a BugShield developer needs it for approved work.