Small Business
WordPress support for small businesses that cannot afford downtime
Your site generates leads or sales but you do not have an in-house developer. BugShield gives small businesses UK WordPress support with clear pricing and direct access when something breaks.
from £99/month
See small business plansThe Problem
WordPress challenges for small businesses
One broken form means lost enquiries for days.
You rely on a friend who is too busy to help quickly.
Plugin updates feel risky because last time broke the site.
Hosting support will not fix WordPress plugin issues.
Emergency agency quotes exceed your monthly marketing budget.
The Answer
WordPress support built for small business budgets
Shield Light at £99/month includes two fixes, weekly backups, monitoring, and developer chat per site. Shield Pro at £199/month adds unlimited fixes, daily backups, malware prevention, and faster response.
Not ready for a plan? One-off fixes from £49.99 let you try the service on a single problem with no subscription.
How It Works
WordPress small business support: your options
Add your site
Register your WordPress domain and choose Shield Light, Shield Pro, or a one-off fix.
Submit issues as they arise
Broken forms, updates, or checkout errors go straight to a developer.
Stay online and informed
Monitoring and backups run in the background while you run the business.
Choose Your Plan
Two plans, one goal: a site that just works
Each WordPress site needs its own subscription. Mix Shield Light and Shield Pro across your portfolio from a single account.
Shield Light
£99 per month, per site
Monitoring, weekly backups, and two included fixes per month for sites that need ongoing care without unlimited developer time.
- 2 bug fixes per month
- Weekly cloud backups (100GB)
- Full monitoring suite and SEO audits
- File integrity checks
- Response within 24 hours
- Activity log and subscriber support chat
Shield Pro
£199 per month, per site
Everything in Shield Light, plus unlimited bug fixes, malware prevention, daily backups, and priority response.
- Unlimited bug fixes
- Daily backups plus on-demand runs (200GB)
- Malware prevention and removal
- Response within 1 hour
- Priority support channel
- Everything in Shield Light
WordPress small business support explained
WordPress small business support should be practical and affordable, not enterprise agency pricing for a five-page site. You need updates, backups, monitoring, and a developer when things break.
BugShield is built for site owners who run their business, not their website.
- Fixed-price fixes from £49.99, no hourly surprises
- Maintenance from £99/month with backups and monitoring
- Direct developer chat, not a call centre
- Encrypted Vault for sharing login details safely
- Per-site pricing with no long-term contracts
Support small businesses actually use
Small businesses call for broken contact forms, slow sites, failed updates, and hacked pages, not strategy workshops. BugShield focuses on fixing problems and preventing repeats.
Shield Light includes two fixes per month. Shield Pro adds unlimited fixes for busier shops.
Getting started with small business support
Submit a fix request for your current problem or subscribe to Shield Light for proactive care. Register your domain, add credentials to the Vault, and you are covered.
No sales calls. Published pricing. Cancel maintenance anytime.
FAQ
WordPress small business support FAQs
Is £99/month worth it for a small business site?
If one lost day of leads costs more than £99, maintenance pays for itself. Many owners start with a one-off fix first.
Can I use BugShield for a brochure site and a shop?
Yes. Each WordPress site needs its own subscription. Mix Shield Light and Shield Pro across your sites.
Do you help with content updates?
We fix technical problems, plugin issues, and site errors. Content editing is outside standard fix scope unless agreed in your request.
What WordPress small business support do I need?
Most small businesses need reliable hosting, regular updates, backups, and someone to call when something breaks. Shield Light covers this from £99/month.
Is WordPress support affordable for small businesses?
Yes. One emergency fix can cost more than a month of maintenance. BugShield one-off fixes start from £49.99 with no subscription required.
Do small businesses need WooCommerce-specific support?
If you sell online, yes. Checkout and payment issues need WooCommerce experience. BugShield developers handle both WordPress and WooCommerce daily.
Can I start with one fix before committing to a plan?
Absolutely. Many small business owners try a one-off fix first, then upgrade to Shield Light or Shield Pro when ongoing care makes sense.
Ready to fix your WordPress site?
Confirmed pricing, a BugShield developer, and secure credential sharing. No subscription required.
See small business plans