Reported vulnerability
Contact Forms, Live Support, CRM, Video Messages <= 1.10.3 - Unauthenticated Information Disclosure
Published 14 Oct 2024
Updated 8 Nov 2024
CVE-2024-49235
Compare your installed software with the affected versions below. Follow the source’s remediation guidance and test an available update after taking a backup. A database entry describes a reported issue; it does not establish whether a particular website has been compromised.
Does this affect my version?
Check your installed version against this advisory. This compares the report’s version ranges and does not scan your website.
Wordfence advisory
medium · CVSS 5.3The Contact Forms, Live Support, CRM, Video Messages plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.10.3. This makes it possible for unauthenticated attackers to extract sensitive user or configuration data.
Severity vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Contact Forms, Live Support, CRM, Video Messages
- Software
- plugin · live-support-tickets
- Affected versions
- Start version unspecified, through 1.10.3
- Fix availability
- Fix available
- Fixed versions
- 1.11.1
Recommended action
Update to version 1.11.1, or a newer patched version
Further references (1)
Data sources and licences
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CVE Usage: MITRE hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute Common Vulnerabilities and Exposures (CVE®). Any copy you make for such purposes is authorized provided that you reproduce MITRE's copyright designation and this license in any such copy.
Read licence termsSource: Wordfence
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Get help checking your site, applying an available update and resolving any problems after updating.
Get help with this issueQuestions about this vulnerability
Which versions of Contact Forms, Live Support, CRM, Video Messages are affected?
Wordfence lists these affected versions: Start version unspecified, through 1.10.3. Use the version checker above to compare your installed release with this report.
Is a fix available for Contact Forms, Live Support, CRM, Video Messages?
Wordfence reports a fix for this issue in Contact Forms, Live Support, CRM, Video Messages. It lists these fixed versions: 1.11.1. Back up your website and test the recommended update before applying it to your live site.
Where can I find my installed plugin version?
In WordPress, open Plugins > Installed Plugins and find the version shown beneath the plugin name.
Does an affected version mean my website has been hacked?
An affected version means the installed release matches a vulnerability described in this report. It does not show whether anyone has exploited it on your website. The checker compares version numbers with stored reports; it does not inspect your website.