Reported vulnerability
Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Authenticated (Subscriber+) SQL Injection
Published 9 Feb 2024
Updated 29 Jul 2024
CVE-2024-0594
Compare your installed software with the affected versions below. Follow the source’s remediation guidance and test an available update after taking a backup. A database entry describes a reported issue; it does not establish whether a particular website has been compromised.
Does this affect my version?
Check your installed version against this advisory. This compares the report’s version ranges and does not scan your website.
Wordfence advisory
high · CVSS 8.8The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to union-based SQL Injection via the 'q' parameter of the wpas_get_users action in all versions up to, and including, 6.1.7 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with subscriber-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Severity vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Awesome Support – WordPress HelpDesk & Support Plugin
- Software
- plugin · awesome-support
- Affected versions
- Start version unspecified, through 6.1.7
- Fix availability
- Fix available
- Fixed versions
- 6.1.8
Recommended action
Update to version 6.1.8, or a newer patched version
Further references (1)
Data sources and licences
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CVE Usage: MITRE hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute Common Vulnerabilities and Exposures (CVE®). Any copy you make for such purposes is authorized provided that you reproduce MITRE's copyright designation and this license in any such copy.
Read licence termsSource: Wordfence
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Get help with this issueQuestions about this vulnerability
Which versions of Awesome Support – WordPress HelpDesk & Support Plugin are affected?
Wordfence lists these affected versions: Start version unspecified, through 6.1.7. Use the version checker above to compare your installed release with this report.
Is a fix available for Awesome Support – WordPress HelpDesk & Support Plugin?
Wordfence reports a fix for this issue in Awesome Support – WordPress HelpDesk & Support Plugin. It lists these fixed versions: 6.1.8. Back up your website and test the recommended update before applying it to your live site.
Where can I find my installed plugin version?
In WordPress, open Plugins > Installed Plugins and find the version shown beneath the plugin name.
Does an affected version mean my website has been hacked?
An affected version means the installed release matches a vulnerability described in this report. It does not show whether anyone has exploited it on your website. The checker compares version numbers with stored reports; it does not inspect your website.
Other reports for the same product
These reports cover at least one of the same plugins, themes or WordPress core. Check each report’s affected versions separately.
- Awesome Support <= 6.4.0 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'gdpr-data' Parameter via wpas_gdpr_user_opt_out AJAX ActionUpdated 1 Oct 2026
- Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.9 - Authenticated (Subscriber+) Stored Cross-Site ScriptingUpdated 30 Sept 2026
- Awesome Support <= 6.3.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary User Denial via 'user_id' ParameterUpdated 9 Sept 2026
- Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' ParameterUpdated 8 Apr 2026
- Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role DemotionUpdated 16 Jan 2026