Introducing BugShield: WordPress care that actually fixes things
BugShield is live. Here is why we built a platform for WordPress owners who are tired of chasing freelancers every time something breaks. Today we are launching a WordPress care platform built around one simple idea: when your site breaks, you should be able to hand it to someone who fixes it properly, without a messy email thread or a surprise invoice.
Why we built it
Most WordPress owners do not want to become developers. They run shops, agencies, blogs, and client sites. But WordPress still breaks: plugins clash, updates go wrong, checkout pages stop working, and someone has to sort it out.
BugShield brings that work into one place. Request a fix, pay a clear fee, chat with your assigned developer, and track progress on a kanban board. No hunting for a freelancer on a forum at 11pm.
More than one-off fixes
One-off tasks are where many owners start, but maintenance is where sites stay healthy. Our Shield Light and Shield Pro plans add:
- 24/7 uptime and performance monitoring
- Off-site cloud backups with downloadable archives
- Included bug fixes every month (2 on Light, unlimited on Pro)
- A full activity log of backups, fixes, and vault access
- Subscriber support that does not eat into your fix allowance
Shield Pro goes further with daily backups, on-demand backups, malware prevention, and priority response for sites where downtime costs real money.
Credentials done properly
Every fix needs access. BugShield includes an encrypted Password Vault tied to your site, not your login. Developers request credentials through the platform and every access is logged. You stay in control.
What is next
This is day one. We will keep shipping improvements to monitoring, backups, and the fix workflow based on what owners and developers tell us. If you run WordPress and want a calmer way to look after it, create your account and add your first site.
We are glad you are here.